IBM Business Automation
HyperAutomation

Certain information, such as date and sender, is read from documents. Based on these characteristics and variables, the correct process is started and the information ends up at the correct department. The characteristics are provided as meta-data. Available as On-Prem application Datacap or as SAAS with Automation Document Processing or NOVACAP.AI

This module, the former FileNet P8 together with Records Management, is intended to store and manage content and to ensure that this content can be used quickly and efficiently in every process. All content is now visible to the right people at the right time in the process. And every document can now be found quickly in the correct version. Documents that no longer need to be stored or may not be stored (GDPR!) can be automatically prepared for destruction. Deletion can be initiated by approval of the right person. Of course, security (Role Based) can be arranged at every level. Content Services, if properly installed and configured, withstands every pen test.

With Business Automation Workflow (BAW, a combination of Case Management and BPM) we digitize, analyze and improve work processes. Some processes can be fully automated, while others are set up to support employees. Workflow can be used as case management where the user has a lot of freedom and can decide which steps are taken or not, but fully automated, straight through processes with BPM are also possible. In addition, all steps of the process are made transparent. This means transparency, consistency and better collaboration between departments, teams and employees. In addition, this allows professionals to directly design and continuously improve business solutions. Smart analyses and data-driven improvement play an interesting role in this. Business Automation Workflow is also called BAW.

Suppose you want to process claims automatically, but have those with an amount of more than X approved by a special department, then this can be set up as a business rule. Because this is entered in simple terms, this system works very flexibly and you can easily and quickly adjust business rules, without having to adjust IT systems. This ODM software can be integrated into a wide range of IT systems. Separates business rules from workflows and data, for more flexibility and agility.

With Robotic Process Automation (RPA) you tackle repetitive actions and tasks that are currently still done by colleagues. The simple copy and paste work or more complex but repetitive actions. Think of processing e-mails from the inbox, data entry in an Excel sheet or a financial system. This saves you time and allows your colleagues to focus on more challenging tasks, to add more value to the organization. By combining this with an AI, an Assistant or Agent is created. A digital colleague who can perform independent work.

IBM Process Mining can derive a highly accurate model of business processes, enabling companies to implement continuous improvement initiatives with a low-cost and fail-fast approach.

Business Automation Insights (BAI) provides end-to-end visibility into your digital business operations, ensuring that activities and outputs meet an organization’s objectives in an effective, efficient, and repeatable way. We pre-curate your operational data and use it to populate a data lakehouse. That data lakehouse can then be used by data scientists to apply AI and machine learning to your business operations. For example, we use machine learning to predict the development of a specific KPI that can give ideas about what is likely to happen to your business in the future.