AskPenny   Pension bot

The pension law, that has to be implemented by pension funds and administrators between now and 2027, will raise many questions for participants. With the current capacity, the administrators will not be able to handle these questions.

 

Novadoc has developed a bot specifically with pension experts based on IBM Watsonx Orchestrate , which can relieve this pressure.

 

The basic questions about pensions are answered, with the watsonx Assistant, that can flawlessly process these questions while also responding in a friendly manner to the sentiment of the participant. For more complicated questions, the AI Agent draws on the available information from the policies. And for the really personal questions, there is a connection with the backend systems so that an answer can be given to those as well.

 

With pension bot AskPenny, participants are helped with their specific questions about this major change for everyone via various channels such as the website, WhatsApp, or even voice/telephone.